Contact Us

Before Contacting Us

●Frequently Asked Questions

Please confirm our Frequently Asked Questions

Confirm Q&A

Contact information

When making an inquire, it is assumed that you agree with the Privacy Policy and the Terms of Use of my route.

●Contact by E-mail

Please specify [Name], [(For “my route” member) InquiryID], [Message], [Date and time (if it is trouble report)] when sending contact email.

Sending contact email Sending contact email Sending contact email

  • [Template] (Please copy the following contents.)
    • ・Name:
    • ・InquiryID:(Please check on 「Account」⇒「Profile」 screen)
    • ・Message: Please explain in detail.
    • ・Date and time: If it is trouble report, please specify how you operated the app.
  • ※Please allow the email from [], if you use email filter.